Jessup Service

Our Vision & Culture Statement

"One Call Does it All"

At Jessup Services, we continually strive to exceed and increase our customers’ expectations. This is the vision we support; our 13 points of culture.

Achievement

I promise to do my very best in every task or assignment given. I will give 110% to achieve the highest quality product while helping everyone rise to the next level of success. Achievement is reaching a common goal to successfully serve everyone on the team. In order to be the best, we must first reach that level of achievement by raising each other up to a higher level.

Compassion

I understand not everyone is made exactly like me, nor do they work, think, or desire my same ideas. Therefore, I promise to my team member to listen to them, understand their needs, and focus on making every customer both internal and external have a positive experience.

Customer Service

My job is the be the best each and every day to every client or customer. I promise to deliver the highest quality service. The solution of win-win must be our focus.

Leadership

I promise to lead by example everyday through my words and actions to create a positive environment. Leaders must be close enough to relate to others, but far enough ahead to motivate.

Encouragement

Encouragement is defined as “the action of giving someone support, confidence, or hope.” It is my responsibility to encourage and motivate my teammates by my words and actions. I will offer my knowledge, training, and flexibility to help everyone achieve our company goals.

Flexibility

I know that my every action is affecting my teammates and I promise to be flexible about what may not be working, by looking at the systems and not the people. Change is a huge part of today’s business and we all must accept that change will occur.

Growth

Growth is a positive movement in a quest to become the best. I promise to share my experiences and knowledge to promote my own personal growth and will share it with others. By giving my best every day, I can help create a culture of trust, belief, and security. “Every experience makes you grow.”

Professionalism

I agree to rise above the word “acceptable” and seek the word “professional,” as this brings about the very best in all of us. Being my best every day to both internal and external clients creates a professional environment.

Quality

Being the best at what we do every day can’t be measured or marked simply by numbers. One’s quality is the result of doing what’s best every day. “Quality is pride of workmanship.” “It’s quality rather than quantity that matters.”

Respect

It is up to me to be respectful in every situation to everyone, no matter what is happening, without distraction. I will remember that my bad day or bad event was not caused by anyone else. I will show true respect to everyone who I communicate with throughout my day, remembering that we all have shortcomings and faults.

Teamwork

I’m a committed team player and leader, staying focused on the task and remaining steadfast until we all succeed together. Great teams are measured by their ability to work together with trust and confidence. “Teamwork is the best kind of work, really.”

Success

True success can be shown by simply looking at the company one keeps. I commit to everyone that my goal is total team success without standing on anyone’s shoulders or by demeaning my fellow teammates. “Success is where preparation and opportunity meet.”

Family

No greater love is that of a mother. I will inspire by showing, I will encourage by leading, and I will love by never walking away. Family and friendships are two of the greatest facilitators of happiness. We as a team will succeed and we will all rise to a higher level. “Family means no one gets left behind or forgotten.”

Close Menu